|
Message
|
Causes
|
Corrective Actions
|
|---|
Address mark not found
| Faulty diskette/CD-drive subsystem or hard-drive subsystem. | Ensure that the diskette/CD-drive subsystem and hard drives are properly installed. If the problem persists, replace the diskette/CD-drive subsystem. See "Removing the CD and Diskette Drives" in "Removing and Installing System Components." If the problem persists, replace the faulty hard drive. See "Installing a Hard Drive" in "Removing and Installing System Components." |
Alert! Cover was
previously removed!
| The chassis has been opened. | Information only. Re-enable the chassis intrusion detection feature. See "Using the System Setup Program." If the problem persists, replace the riser board. See "Riser Board" in "Removing and Installing System Components." |
Alert! CPU fan was not
detected.
| Specified fan is missing, faulty, or improperly installed. See Figure 4-3 to identify the fans. | Ensure that the specified fan is properly installed. If the problem persists, replace the fan. See "Fan Assemblies" in "Removing and Installing System Components." |
Alert! Memory fan was not
detected.
|
Alert! PCI fan was not
detected.
|
Alert! Previous CPU fan
failure.
| Specified fan failed before last system startup. See Figure 4-3 to identify the fans. | Information only. |
Alert! Previous Memory fan
failure.
|
Alert! Previous PCI fan
failure.
|
Alert! Previous voltage
failure.
| Power supply failed before last system startup. | Information only. |
Alert! Processor thermal
probe failure detected.
| Microprocessor fan is missing, faulty, or improperly installed. | Ensure that the processor fan is properly installed. See Figure 4-3 for the processor fan location. If the problem persists, replace the fan. See "Fan Assemblies" in "Removing and Installing System Components." |
Alert! Previous shutdown
due to Processor thermal
event.
| Processor fan failed before the last system startup. | Information only. |
Alert! Unsupported memory
| Unsupported or faulty memory module(s). | Ensure that all memory modules are properly installed. If the problem persists, replace the memory module(s). See "Removing Memory Modules" in "Removing and Installing System Components." |
Amount of available memory
limited to 256MB!
| OS Install Mode is enabled in the System Setup program. | Disable OS Install Mode in the System Setup program. See "Using the System Setup Program." |
Auxiliary device failure
| Loose or improperly connected mouse or keyboard cable; faulty mouse or keyboard. | Replace the mouse. If the problem persists, replace the keyboard. |
BIOS Update Attempt
Failed!
| Remote BIOS update attempt failed. | Retry the BIOS update. |
Caution! NVRAM_CLR jumper
is installed on system
board. Please run SETUP
| Incorrect configuration settings in System Setup program; NVRAM_CLR jumper is installed; faulty system battery. | Check the System Setup configuration settings. See "Using the System Setup Program." Remove the NVRAM_CLR jumper (see Figure 5-2 for jumper location). |
Data error
| Faulty diskette, diskette drive, CD drive, or hard drive. | Replace the diskette. Ensure that the diskette/CD-drive subsystem and hard drives are properly installed. If the problem persists, replace the diskette/CD-drive subsystem. See "Removing the CD and Diskette Drives" in "Removing and Installing System Components." If the problem persists, replace the faulty hard drive. See "Hard Drives" in "Removing and Installing System Components." |
Decreasing available
memory
| Faulty or improperly installed memory modules. | Ensure that all memory modules are properly installed. If the problem persists, replace the memory module(s). See "Removing Memory Modules" in "Removing and Installing System Components." |
Diskette drive 0 seek
failure
| Incorrect configuration settings in System Setup program. | Run the System Setup program to correct the settings. See "Using the System Setup Program." |
Faulty or improperly installed diskette, loose diskette/CD interface cable, or loose power cable. | Replace the diskette. Ensure that the diskette/CD-drive subsystem is properly installed. If the problem persists, replace the diskette/CD-drive subsystem. See "Removing the CD and Diskette Drives" in "Removing and Installing System Components." |
Diskette read failure
| Faulty or improperly inserted diskette. | Replace the diskette. |
Diskette subsystem reset
failed
| Faulty diskette/CD-drive controller. | Ensure that the diskette/CD-drive subsystem is properly installed. If the problem persists, replace the diskette/CD-drive subsystem. See "Removing the CD and Diskette Drives" in "Removing and Installing System Components." |
Diskette write protected
| Diskette write-protect feature enabled. | Move the write-protect tab on the diskette to disable the write-protect feature. |
Drive not ready
| Diskette missing or improperly inserted in diskette drive. | Reinsert or replace the diskette. |
Embedded server management
error
| Faulty or improperly installed remote access card, or loose cable connection. | Ensure that the remote access card's cable is properly connected. Ensure that the remote access card is properly installed. See "Expansion Cards" in "Removing and Installing System Components." If the problem persists, replace the remote access card. |
Embedded server management
is not present
| Remote access card not installed, improperly installed, or faulty. | Ensure that the remote access card is properly installed. See "Expansion Cards" in "Removing and Installing System Components." If the problem persists, replace the remote access card. |
Error: More than one RAC
detected, system halted.
| Two remote access cards are installed, or faulty or improperly installed remote access card. | Ensure that there is only one remote access card installed and that it is installed in the upper slot. Ensure that the remote access card is properly installed. See "Expansion Cards" in "Removing and Installing System Components." If the problem persists, replace the remote access card. |
Error: Remote Access Card
initialization failure.
| Faulty or improperly installed remote access card. | Ensure that the remote access card is properly installed. See "Expansion Cards" in "Removing and Installing System Components." If the problem persists, replace the remote access card. |
Error: RAC is not in the
correct PCI slot, system
halted.
| Remote access card not installed in the proper PCI slot. | Ensure that the remote access card is installed in the upper slot. |
Error: RAC cannot be used
with an add-in video card
in this slot.
| Add-in video card is installed. | Remove the add-in video card. See "Removing an Expansion Card" in "Removing and Installing System Components." To use the add-in video card, remove the remote access card. |
Gate A20 failure
| Faulty keyboard controller (faulty system board). | Replace the system board. See "System Board and Backplane Board" in "Removing and Installing System Components." |
General failure
| Operating system corrupted or improperly installed. | Reinstall the operating system. |
Hard disk controller
failure
| Incorrect configuration settings in System Setup program. | Run the System Setup program to correct the settings. See "Using the System Setup Program." |
Faulty or improperly installed hard drive, or loose power cable. | Ensure that the hard-drive subsystem is properly installed. If the problem persists, replace the faulty hard drive. See "Hard Drives" in "Removing and Installing System Components." |
Invalid memory
configuration detected.
Potential corruption
exists!
| Memory module installation guidelines have not been properly followed. | Ensure that the memory modules are properly populated. See "Memory Module Installation Guidelines" in "Removing and Installing System Components." |
Keyboard controller
failure
| Faulty keyboard controller (faulty system board). | Replace the system board. See "System Board and Backplane Board" in "Removing and Installing System Components." |
Keyboard data line failure
Keyboard failure
Keyboard stuck key failure
| Loose or improperly connected keyboard cable; faulty keyboard; faulty keyboard controller. | Ensure that the keyboard is properly connected. If the problem persists, replace the keyboard. If the problem persists, replace the system board. See "System Board and Backplane Board" in "Removing and Installing System Components." |
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|
Memory address line
failure at address, read
value expecting value
Memory double word logic
failure at address, read
value expecting value
Memory odd/even logic
failure at start address
to end address
Memory write/read failure
at address, read value
expecting value
| Faulty or improperly installed memory modules, or faulty system board. | Ensure that all memory modules are properly installed. If the problem persists, replace the memory module(s). See "Removing Memory Modules" and "Installing Memory Modules" in "Removing and Installing System Components." |
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|
|
Memory allocation error
| Faulty application program. | Restart the application program. |
Memory bank population
error!
| Memory modules are not installed in decreasing size with the largest size of memory modules in bank 1; faulty memory module(s); memory modules are not installed sequentially. | Ensure that the memory modules are properly installed. Ensure that the memory modules are populated sequentially. See "Memory Module Installation Guidelines" in "Removing and Installing System Components." If the problem persists, replace the specified memory modules. See "System Memory" in "Removing and Installing System Components." |
Memory parity interrupt at
address
| Faulty or improperly installed memory modules. | Ensure that all memory modules are properly installed. If the problem persists, replace the memory module(s). See "System Memory" in "Removing and Installing System Components." |
Memory tests terminated by
keystroke
| The spacebar was pressed during POST to terminate the memory test. | Information only. |
No boot device available
| Faulty or missing diskette/CD-drive subsystem, hard drive, or hard-drive subsystem.
| Check the Integrated Devices configuration settings in the System Setup program. See "Using the System Setup Program." Ensure that either SCSI Controller, Diskette Controller, or IDE CD-ROM Controller is enabled. If booting from a SCSI controller, ensure that the controller is properly connected. If the problem persists, replace the diskette/CD drive subsystem. See "Removing the CD and Diskette Drives" in "Removing and Installing System Components." If the problem persists, replace the faulty hard drive. See "Hard Drives" in "Removing and Installing System Components." |
No boot sector on
hard-disk drive
| No operating system on hard drive. | Check the hard-drive configuration settings in the System Setup program. See "Using the System Setup Program." |
No timer tick interrupt
| Faulty system board. | Replace the system board. See "System Board and Backplane Board" in "Removing and Installing System Components." |
Non-system disk or disk
error
| Faulty diskette, diskette/CD-drive assembly, hard drive, or hard-drive subsystem; no operating system on diskette or hard drive. | Use a bootable diskette. If the problem persists, replace the diskette/CD-drive subsystem. See "Removing the CD and Diskette Drives" in "Removing and Installing System Components." If the problem persists, replace the faulty hard drive. See "Hard Drives" in "Removing and Installing System Components." |
Not a boot diskette
| No operating system on diskette. | Use a bootable diskette. |
PCI BIOS failed to install
| Loose cables to expansion card(s); faulty or improperly installed expansion card. | Ensure that all appropriate cables are securely connected to the expansion cards. If the problem persists, remove and reseat the expansion cards. See "Expansion Cards" in "Removing and Installing System Components." If the problem persists, replace the expansion card(s). |
Plug & Play Configuration
Error
| Error encountered in initializing PCI device; faulty system board. | Install the NVRAM_CLR jumper and reboot the system (see Figure 5-2 for jumper location). Check for a BIOS update. If the problem persists, remove and reseat the expansion cards. See "Expansion Cards" in "Removing and Installing System Components." If the problem persists, replace the expansion card(s). |
Primary drive n not found
| Incorrect configuration settings in System Setup program. Drive set as Auto, no disk installed. | Run the System Setup program to correct the settings. See "Using the System Setup Program." |
Read fault
Requested sector not found
| Faulty diskette, diskette/CD-drive assembly, hard drive, or hard-drive subsystem. | Replace the diskette/CD-drive subsystem. See "Removing the CD and Diskette Drives" in "Removing and Installing System Components." If the problem persists, replace the faulty hard drive. See "Hard Drives" in "Removing and Installing System Components." |
|
|
Reset failed
| Improperly connected drive interface or power cable. | Ensure that the interface cable is securely connected between the diskette/CD interposer board and the backplane board. Ensure that the interface and power cables are securely connected to the backplane board. |
ROM bad checksum = address
| Faulty or improperly installed expansion card. | Remove and reseat the expansion cards. See "Expansion Cards" in "Removing and Installing System Components." If the problem persists, replace the expansion card(s). |
Secondary drive n not
found
| Incorrect configuration settings in System Setup program. Drive set as Auto, no disk installed. | Run the System Setup program to correct the settings. See "Using the System Setup Program." |
Sector not found
Seek error
Seek operation failed
| Faulty diskette or hard drive. | Replace the diskette. If the problem persists, replace the hard drive. See "Hard Drives" in "Removing and Installing System Components." |
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|
Shutdown failure
| Shutdown test failure. | Ensure that all memory modules are properly installed. If the problem persists, replace the memory module(s). See "System Memory" in "Removing and Installing System Components." |
Time-of-day clock stopped
| Faulty battery. | Replace the system battery. See "Replacing the Battery" in "Removing and Installing System Components." |
Time-of-day not set -
please run SETUP program
| Incorrect Time or Date settings; faulty system battery. | Check the Time and Date settings See "Using the System Setup Program." If the problem persists, replace the system battery. See "Replacing the Battery" in "Removing and Installing System Components." |
Timer chip counter 2
failed
| Faulty system board. | Replace the system board. See "System Board and Backplane Board" in "Removing and Installing System Components." |
Unexpected interrupt in
protected mode
| Faulty or improperly installed memory modules or faulty system board. | Ensure that all memory modules are properly installed. If the problem persists, replace the memory module(s). See "System Memory" in "Removing and Installing System Components." |
Unsupported CPU stepping
detected
| Microprocessor is not supported by the system. | Check for a BIOS update. If the problem persists, install a supported microprocessor. See "Processor" in "Removing and Installing System Components." |
|
Utility partition not
available
| <F10> key was pressed during POST, but no utility partition exists on the boot hard drive. | Create a utility partition on the boot hard drive. See "Using the Dell OpenManage Server Assistant CD" in your User's Guide. |
Warning! Firmware is
out-of-date
| Firmware is out-of-date. | Update the firmware. |
Warning! Invalid board
serial number.
| Corrupt NVRAM or the serial number not programmed. | Install the NVRAM_CLR jumper and reboot the system (see Figure 5-2 for jumper location). Download the latest BIOS. |
Warning! No microcode
update loaded for
processor
| New or unsupported microprocessor. | Update the BIOS firmware. |
Write fault
Write fault on selected
drive
| Faulty diskette, diskette/CD-drive assembly, hard drive, or hard-drive subsystem. | Replace the diskette. Replace the diskette/CD-drive subsystem. See "Removing the CD and Diskette Drives" in "Removing and Installing System Components."If the problem persists, replace the faulty hard drive. See "Hard Drives" in "Removing and Installing System Components." |
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