This chapter explains how to install Dell OpenManage™ Array Manager, including hardware and software requirements, upgrade information, and installation types and components.
Read the installation requirements to be sure that your system meets or exceeds the minimum requirements.
Read the Readme file. It contains important information about software, firmware, and driver versions, plus information about known issues.
Check the Dell Web site for more current versions of the Array Manager software or for other updates such as service packs. You can check the Dell Web site at:
http://support.dell.com
Read the installation chapter completely.
Note Array Manager can be installed from more than one source, including the Dell
OpenManage Applications CD, the Array Manager CD, and from the Dell support
web site. Throughout this online help, these installation sources may be referred to
as the Array Manager CD or the Array Manager installation media.
Installing Array Manager on a Windows 2000 server replaces Microsoft Disk Management, the built-in disk and volume manager that comes with Windows 2000. Array Manager extends the functionality of Disk Management with both hardware and software RAID management, while maintaining the disk and volume functions originally found in Disk Management.
Transmission Control Protocol/Internet Protocol (TCP/IP) connection on the console and server when attempting remote node management.
Simple Network Management Protocol (SNMP) services are required for SNMP support. If you do not have SNMP, Array Manager will function as normal but will not provide SNMP support.
The Array Manager console and managed node have additional system requirements. For information on these requirements as well as the supported operating systems, see the following:
Note Dell provides configuration utilities that enable you to perform certain RAID
management operations using the PERC 2/SC, 2/DC, 3/SC, 3/DCL, 3/DC, 3/QC
and PERC 2, 2/Si, 3/Si, and 3/Di controllers on platforms not currently supported
by Array Manager. These utilities are available at http://support.dell.com.
The following are minimum requirements for installing the Array Manager console. The console is the client portion of Array Manager. For the latest information, see the Readme file.
64 megabytes (MB) of RAM.
40 MB of free hard drive space.
Microsoft Windows NT® 4.0 with Service Pack 5 or later OR Microsoft Windows 2000® with Service Pack 1 or later.
Administrator rights.
Transmission Control Protocol/Internet Protocol (TCP/IP) connection on the console and server when attempting remote node management.
Microsoft Management Console (MMC) Version 1.2 or later for snap-in support on Windows 2000. MMC snap-in support is an optional feature on Windows NT.
(Optional). Novell Client for Windows NT version 4.6 or later when installing NetWare remotely from a Windows system.
(Optional). Microsoft Internet Explorer Version 4.0 or later for viewing the online help and the browser plug-in.
The following are minimum requirements for installing a managed node for Windows. For the latest information, see the Readme file.
A server running Microsoft Windows NT version 4.0 with Service Pack 5 or later OR Microsoft Windows 2000 with Service Pack 1 or later.
64 MB of RAM.
15 MB of free hard disk space on the local drive.
Administrator access to the system.
Hardware and drivers installed for at least one Dell RAID controller. Drivers and firmware for supported controllers can be downloaded from the Dell support site at http://support.dell.com. See the Readme file for supported drivers and firmware.
Fibre Channel Host Bus Adapters and associated device drivers are needed to manage the Dell PowerVault 660F Fibre Channel RAID Array in either a direct-attach or SAN environment.
One of the following redundant array of independent disks (RAID) controllers for array management:
(Optional) TCP/IP installation if this node will be managed over a network.
(Optional). Simple Network Management Protocol (SNMP) for SNMP trap forwarding by Array Manager. The SNMP service should be installed prior to installing Array Manager.
(Optional) Array Manager requires that the Dell OpenManage Server Agent (OMSA) 4.0.0 or later be installed on the managed node to provide thermal shutdown (when an enclosure becomes too hot or cold) for the Dell PowerVault 20xS and 21xS SCSI enclosures. If OMSA is not installed, Array Manager can provide other features of enclosure management, but not thermal shutdown.
Note The managed node's RAID controllers must be attached to storage in order to run
Array Manager.
The following are minimum requirements for installing a managed node for NetWare. For the latest information, see the Readme file.
64 megabytes of RAM.
15 megabytes of free hard disk space.
Administrator or supervisor access to the system.
One of the following versions of Novell NetWare:
Novell NetWare version 4.2 with Support Pack 9 or later. When Using NetWare 4.2, Array Manager also requires the Winsock 2 update which is available from www.novell.com.
Novell NetWare version 5.0 or later with Support Pack 4 or later.
Novell NetWare version 5.1 with Support Pack 2a or later.
Novell Client for Windows NT version 4.6 or later, installed on a remote Microsoft Windows NT or Windows 2000 system.
Hardware and drivers installed for at least one Dell RAID controller. Drivers and firmware for supported controllers can be downloaded from the Dell support site at http://support.dell.com. See the Readme file for the supported drivers and firmware.
Fibre Channel Host Bus Adapters and associated device drivers are needed to manage the Dell PowerVault 660F Fibre Channel RAID Array in either a direct-attach or SAN environment.
Transmission Control Protocol/Internet Protocol (TCP/IP) required for connection to the management console.
Long file name support.
(Optional). Simple Network Management Protocol (SNMP) for SNMP trap forwarding by Array Manager.
(Optional) Array Manager requires that the Dell OpenManage Server Agent (OMSA) 4.0.0 or later be installed on the managed node to provide thermal shutdown (when an enclosure becomes too hot or cold) for the Dell PowerVault 20xS and 21xS SCSI enclosures. If OMSA is not installed, Array Manager can provide other features of enclosure management, but not thermal shutdown.
Note The managed node's RAID controllers must be attached to storage in order to run
Array Manager.
Array Manager uses the host operating system's native security policies. These govern access rights to the Array Manager managed node. You need Administrator level access rights to install and use Array Manager.
You can use Array Manager's Microsoft Management Console (MMC) snap-in instead of the Array Manager console. For more information, click Start | Programs | Dell OpenManage Applications | Array Manager | MMC Snap-in and select How to Use Array Manager's MMC Support.
With Windows NT, you must install the MMC files before you can use the MMC snap-in. The MMC files are available on the Array Manager CD-ROM under the MMC directory. After you have installed the MMC files, select the Array Manager Snap-In shortcut from the Start menu to access the MMC snap-in.
With Windows 2000, the MMC files are already installed. You can access the MMC snap-in immediately through the Array Manager Snap-In shortcut from the Start menu. In Windows 2000, you can also run Array Manager from the Computer Management window. In this window, Array Manager is available as one of the computer management programs or utilities provided in one convenient location for system administrators.
To access the Computer Management window, use Start | Programs | Administrative Tools| Computer Management.
When installing an Array Manager managed node onto a Windows NT or Windows 2000 server connected to a Storage Area Network (SAN), you must take the following into consideration:
You can have at most one managed node managing a Dell PowerVault 660F Fibre Channel RAID Array.
During installation on a Windows server connected to a SAN or a PowerVault 660F,
you will be asked whether this managed node will manage a PowerVault 660F
controller. Answer "Yes" for only one Windows server on each PowerVault 660F
controller. The only exception to this is if the server is part of an MSCS cluster. You can
set up the Array Manager managed node on both servers of the MSCS cluster to
manage the PowerVault 660F controller, but only one server should be used to
manage the RAID array at a time.
Note Each PowerVault 660F in a storage area network (SAN) should only be managed by
one Array Manager managed node. If you configure more than one Array Manager
managed node to manage a PowerVault 660F, then each managed node may not be
able to view all events generated by the controller.
If you answer "Yes" to manage a PowerVault 660F controller, you may be asked
whether you want to manage it in a Direct Attach configuration. Answer "Yes" only if
the following is true:
This server is directly attached to the PowerVault 660F and is not part of a SAN,
You intend to use the PowerVault 660F in a SAN and you don't need the LUN masking functionality of the Dell OpenManage Storage Consolidation software
If the Array Manager managed node will not manage a Dell PowerVault 660F Array, it can still be installed onto Windows NT or Windows 2000 servers connected to the SAN to take advantage of the Online Volume Expansion features. This allows Windows NT volumes to be expanded without rebooting. See Working with Dynamic Volumes in the Volume Management chapter of this document for more information.
If the Windows server contains PERC controllers and is connected to a SAN, Array Manager can be used to simultaneously manage both the SCSI and Fibre Channel RAID adapters and arrays.
The Setup program takes you through the process of installing the Array Manager software. Before proceeding, you should exit all Microsoft Windows programs and log on with Administrator rights.
For other information on installation considerations, see the following:
Installation Requirements for information on requirements for the Array Manager console and managed node.
Installation Considerations for a SAN for information on installing Array Manager on a Windows NT or Windows 2000 server connected to a Storage Area Network (SAN).
Use the following steps to install Array Manager on a Windows system.
Insert the Dell OpenManage Applications CD or the Array Manager CD. Setup should begin automatically. If not, start Setup by double-clicking on the Setup icon in the setup directory of the CD.
Follow the instructions shown in the Setup wizard.
When finished, you can reboot and then begin using Array Manager.
Note When installing the managed node component on a Windows 2000 system, the
Windows 2000 Plug and Play Manager will activate after the reboot, indicating that
it has discovered new hardware. You may be required to perform a second reboot if
volumes are present on your system. Otherwise, allow Plug and Play to register the
new driver. (This occurs automatically.)
You can install the Array Manager managed node on a NetWare server and then connect to the NetWare server from the Array Manager console.
Use one of the following methods to install the Array Manager managed node on NetWare:
If you are installing from a Windows NT or Windows 2000 system that has the Novell client, you can install Array Manager using either of the following methods:
Launch the Setup.exe file from the Array Manager install media and install onto a NetWare server using the Install Shield program. In this case, the Install Shield program establishes a remote connection with the NetWare server. To use this method, see "Installing Array Manager on NetWare from Windows."
Map a drive from the Windows NT or Windows 2000 system and copy the AMINST.NLM file to the NetWare server SYS:SYSTEM\ folder. From the NetWare server, you can then load the AMINST.NLM file to install Array Manager on the NetWare server. To use this method, see "Installing on NetWare Using a Mapped Drive from Windows."
You can install Array Manager directly on the NetWare server by using an installation CD. You then mount the installation CD as a NetWare volume and load the AMINST.NLM file. To use this method, see "Installing on NetWare Using an Installation CD."
You can install Array Manager on a NetWare server from a Windows NT or Windows 2000 machine. When you do this, the installation process establishes a connection to the NetWare server and remotely installs Array Manager. In order to install Array Manager in this fashion, the Novell client needs to be installed on the Windows NT or Windows 2000 machine from which you are running the Array Manager installation process.
Note This type of NetWare installation requires Novell Client for Windows NT version
4.6 or later to make the connection to the remote NetWare server.
For more information on NetWare installation considerations, see the following:
Insert the Dell OpenManage Applications CD or the Array Manager CD. Setup should begin automatically. If not, start Setup by double-clicking on the Setup icon in the setup directory of the CD.
OR
Unzip the Array Manager installation package. This package includes the Setup.exe
program that installs Array Manager. Double-click on the Setup.exe file (or Setup
icon) to launch the Array Manager installation process.
Depending on whether you are installing Array Manager for the first time or upgrading a previous installation, do one of the following:
When installing Array Manager for the first time:
Select the Typical NetWare option. When you select Typical NetWare, the
installation process automatically selects the NetWare components for
installation.
Click Next to continue.
When upgrading a previous installation:
Select the Modify option. Selecting Modify allows you to choose which
components that you want to install.
Click Next to continue.
Select the Managed Node for NetWare check box.
Click Next to continue.
Do the following:
Enter the name of the NetWare server on which you are installing Array Manager
in the Computer Name field. The Array Manager installation process establishes
a remote connection to the NetWare server that you specify.
Enter the user name for your NetWare account.
Enter the administrator password.
Click Next to continue.
The installation process displays a default installation directory. Click Next to accept this directory or modify it and then click Next.
Click Finish to initiate the installation of Array Manager on the NetWare server.
After installing the Array Manager managed node on a NetWare server, you can connect to the NetWare server from the Array Manager console. For more information on connecting to a managed node from the console, see "Connecting to a Remote Windows System."
Installing the Array Manager managed node on a NetWare server requires the AMINST.NLM file. If this file is located on a Windows system, you can map a drive to the NetWare server and then copy the AMINST.NLM file to the NetWare server SYS:SYSTEM\ folder. You would then go to the NetWare server and complete the installation.
You could use this method if the Array Manager install media is located on a Windows system. This would be the case, for example, if you have downloaded the Array Manager installation media from the Dell support site to a Windows system.
Installing Array Manager using this method requires that the Novell client be installed on the Windows system from which you are mapping a drive to the NetWare server.
For more information on NetWare installation considerations, see the following:
Use the following steps to install the Array Manager managed node on the NetWare server from a mapped drive.
Insert the Dell OpenManage Applications CD or the Array Manager CD into the CDROM drive of the Windows system. Setup should begin automatically.
OR
Unzip the Array Manager installation package.
Map a drive from the Windows system to the NetWare server.
Locate the AMINST.NLM file on the Array Manager installation media.
If you have the Dell OpenManage Applications CD, then the AMINST.NLM file is located in the \DOAM30\AMINST.NLM subdirectory.
If you have the Array Manager installation CD, then the AMINST.NLM file is located in the NETWARE subdirectory.
Copy the AMINST.NLM file from the Windows system to the NetWare server SYS:SYSTEM\ folder.
Go to the NetWare server and install Array Manager by entering the following at the NetWare command prompt:
LOAD SYS:SYSTEM\AMINST.NLM
After installing the Array Manager managed node on a NetWare server, you can connect to the NetWare server from the Array Manager console. For more information on connecting to a managed node from the console, see "Connecting to a Remote Windows System."
Use the following steps to install the Array Manager managed node directly on the NetWare server using an installation CD.
Insert the Array Manager installation CD into the NetWare server's CDROM drive.
Mount the installation CD as a NetWare volume.
Locate the AMINST.NLM file on the Array Manager installation CD.
If you have the Dell OpenManage Applications CD, then the AMINST.NLM file is located in the <VolumeName>\NetWare\DOAM30\AMINST.NLM subdirectory.
If you have the Array Manager installation CD, then the AMINST.NLM file is located in the NETWARE subdirectory.
Load the AMINST.NLM file.
If you have the Dell OpenManage Applications CD, enter:
LOAD <VolumeName>\NetWare\DOAM30\AMINST.NLM
where <VolumeName> is the name of the NetWare volume for the installation CD.
If you have the Array Manager installation CD, enter:
LOAD <VolumeName>\NetWare\AMINST.NLM
where <VolumeName> is the name of the NetWare volume for the installation CD.
After installing the Array Manager managed node on a NetWare server, you can connect to the NetWare server from the Array Manager console. For more information on connecting to a managed node from the console, see "Connecting to a Remote Windows System."
The Array Manager installation adds the Array Manager folder to the system search path. The installation also adds the Array Manager service to the autoexec.ncf file so that the service starts automatically each time you boot the machine.
If you want to start the Array Manager service without rebooting, however, use the following procedure to start the service manually:
Add the Array Manager folder to the search path by entering:
Search Add SYS:\InstallationDirectory
where InstallationDirectory is the directory in which you installed Array Manager. The
default installation directory is SYS:\system\dell\arraymgr.
After you have installed Array Manager for the first time, you can modify, repair, or remove components of the installation through the Windows Control Panel. This section covers changes to all installed components except uninstalling Array Manager from the NetWare node, which is covered in the next section.
Note To make changes in the installation, you must be logged on with Administrator
rights and you must exit the Array Manager application.
To change the Array Manager installed components:
Open the Control Panel.
Double-click Add/Remove Programs.
Click Dell OpenManage Array Manager unless it is already selected.
In Windows NT 4.0, click the Add/Remove button. In Windows 2000, click the Change/Remove button.
A dialog box appears with three options: Modify, Repair, Remove. Choose an option as described below.
Modify
This option allows you to change the components that are installed on your system. Checked components will be installed. Unchecked components will not be installed and will be removed if they are currently installed.
Caution If you do not select a component that you currently have installed, this
component will be removed.
Repair
This option automatically detects which components you currently have installed on your system and reinstall those components.
Remove
This option completely removes Array Manager from your Windows NT or Windows 2000 system. For uninstalling Array Manager from a NetWare node, see the next section.
Note Files that were in use during the uninstall will not be deleted until you reboot the
server.
You can install Array Manager on a remote server without requiring user input on the remote server. You can use this procedure, for example, to install Array Manager on several different servers from a single location.
To enable an unattended installation, you first complete the installation process on a local machine while recording your installation selections in a script. You can then use this script to run the installation on a remote server.
Completing the installation on a local machine requires the installation media.
Copy the Installation Media folder from the Array Manager install media into a directory on your local machine.
Click the Start menu and select Run... to display the Run dialog box.
Enter cmd in the Open field to open a command shell.
Change directories to the directory where you have copied the Array Manager install media. For example, if you copied the Installation Media folder to a directory named temp, you would enter the following at the command prompt:
cd c:\temp\Installation Media
Enter the following to install Array Manager on your l.ocal machine. This installation is required so that you can record the install options in a script.
setup.exe -r
Complete the installation process by choosing the install options that are appropriate for installing on the remote server. As you complete the installation, the options you choose are recorded in the setup.iss script which is located in the directory specified by the %SYSTEMROOT% environment variable. To see which directory is specified by the %SYSTEMROOT% environment variable, enter the following:
echo %SYSTEMROOT%
Save the setup.iss script in the %SYSTEMROOT% folder to a convenient location. You will specify this location when running the unattended installation.
Click the Start menu and select Run... to display the Run dialog box.
Enter cmd in the Open field to open a command shell.
Change directories to the directory where you have copied the Array Manager install media. For example, if you copied the Installation Media folder to a directory named temp, you would enter the following at the command prompt:
cd c:\temp\Installation Media
Log into the remote server on which you wish to install Array Manager by entering the following at the command prompt:
telnet <IP address>
where <IP address> is the IP address of the remote server.
Enter the following to initiate the unattended installation:
The installation process installs Array Manager on the remote server. When the
unattended installation is complete, a minimized Install Shield icon briefly displays
on your local system.
Reboot the system on which you have installed Array Manager.
The Array Manager installation process installs files and makes registry entries on the server that are specific to the operating system. For this reason, changing the operating system can disable Array Manager. To avoid this problem, you should uninstall Array Manager before upgrading from Windows NT to Windows 2000. After the upgrade, reinstall Array Manager using the Array Manager install media or by downloading Array Manager from the Dell Web site at:
